Privacy Policy
Last updated: March 2026
Information We Collect
Riverside Camping & RV Resort collects information you voluntarily provide when using our website, including:
- Pre-booking form: Name, email, phone, trip dates, rig details
- Contact form: Name, email, phone, message
- Newsletter signup: Email address
- Chatbot: Messages you send to our AI assistant
How We Use Your Information
- To process and facilitate your reservation via Campspot
- To respond to your inquiries and provide customer support
- To send booking confirmations, pre-arrival information, and post-stay follow-ups
- To improve our website and services through analytics
- To send marketing communications (with your consent, and you may opt out at any time)
Analytics
We use PostHog and Google Analytics 4 (via Google Tag Manager) to understand how visitors interact with our website. These tools collect anonymous usage data including pages visited, time on site, and general location. No personally identifiable information is shared with analytics providers.
Third-Party Services
When you complete a booking, you are redirected to Campspot, which has its own privacy policy. We also use n8n for email automation. Your data is not sold to third parties.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at (603) 631-7433 or by mail at 90 Bridge Street, Lancaster, NH 03584.
Contact
Riverside Camping & RV Resort
90 Bridge Street, Lancaster, NH 03584
Phone: (603) 631-7433